Personal Effectiveness & Communication Solutions


Personal Effectiveness

Having to manage time, priorities and the demands of multiple stakeholders can be stressful. This course develops awareness, confidence and capability in the following key areas:

  • Actual versus Imagined KPIs
  • Mapping Priorities
  • Calendar Management
  • Stakeholder Mapping
  • Communication Strategies
  • Goal setting

The Confident Presenter

From monthly team meetings to pitching for large deals, one of the key skills required in most roles is that of.The Confident Presenter.
This course develops awareness, confidence and capability in the following key areas:

  • Managing Fight or Flight
  • Effective Body Language
  • The Presenter’s Voice
  • Impactful Presentation structures
  • Managing Q & A
  • Speakers Notes
  • The art of effective visual aids
  • The Power of Story

The Trusted Consultant

Whether interacting with customers to deliver long term projects, or influencing key stakeholders
internally to coordinate or align resources and initiatives, building trust, agreement, and long-term, sustainable relationships rely on your key influencers becoming Trusted Consultants.
This course develops awareness, confidence and capability in the following key areas:

  • Influencing without authority
  • Getting buy-in
  • The Consultative Conversation: Framing, Aligning, Unearthing & Advising
  • Other-orientation
  • Insights as influencers
  • Emotional Intelligence and the power of empathy
  • Communications Strategy

Resilience

We live in volatile, uncertain, complex and ambiguous times. Leading ourselves and others through this operating environment requires Resilience. Resilience, however, is not a skill- it is the outcomes of the conscious deployment of a set of skills and practiced mental scripts. Some of us have learnt these earlier than others. This course develops awareness, confidence and capability in the following key areas:

  • Living in a VUCA world
  • Leading through VUCA
  • The building blocks of resilience
  • Cognitive Behavioural Rewiring
  • Locus of Control
  • Building a Growth Mindset

Communication Essentials

One of the most common themes that emerge in organisational surveys is that of communication- mostly with the inference being that it isn’t working well. The fundamentals of excellent communication help new leaders and teams have better, more effective working relationships.
This course develops awareness, confidence and capability in the following key areas:

  • The Mechanic of the Message
  • Understanding communication preferences (DiSC)
  • The power of framing
  • Active listening
  • Seeking agreement
  • Managing conflict